Raffle Terms & Conditions

1. 1. Eligibility:
      • • The campaign is open to UAE residents aged 18 years and above.
      • • Employees of the company, their immediate family members, and anyone else connected with the campaign are not eligible to enter.

1. 1. Participating Doctors:
      • • The services are available from the following doctors: (we need the full name of the doctors)

1. 1. Dr. Anna Lisniak

1. 1. Dr.  Ali Halawi

1. 1. Dr. Zenat Nazzal

1. 1. Dr. Lamiaa Hamie

3. 3. Eligible Services:
      • • Any cosmetic service, excluding surgical procedures.
      • • Minimum spend of 650 AED + VAT per visit.
      • • The offer can be used on an ongoing promotion or package.
      • • Services must be paid for by 31st March 2025. If a package is paid for, the remaining sessions can be carried out after 31st March 2025.
          • • Only one entry will be counted if a package is paid fully

3. 3. Entry into the Raffle:
      • • To enter the raffle, participants must book an appointment through the app and avail an eligible service.
      • • Each eligible service availed will count as one entry into the raffle (refer to monimum spend per visit).

3. 3. Raffle Draw:
      • • The raffle draw will take place after Eid Al Fitr. The exact date and time will be announced on our website and social media channels.
      • • The winner will be selected at random from all eligible entries.

3. 3. Prize:
      • • The prize is a designer wallet worth of AED4,300.
      • • The prize is non-transferable and cannot be exchanged for cash or any other items.

3. 3. Notification of Winner:
      • • The winner will be notified via email and/or phone within 7 days of the raffle draw.
      • • If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize and select a replacement winner.

3. 3. General Conditions:
      • • By participating in the campaign, participants agree to be bound by these terms and conditions.
      • • The company reserves the right to amend these terms and conditions at any time without prior notice.
      • • The company’s decision in all matters relating to the campaign is final and binding.

Dispute Resolution and Warranty

• • Campaign-Related Disputes:
    • • Any disputes arising from the interpretation or application of these campaign terms and conditions shall be resolved through good-faith negotiation between the participant and the company. If a resolution cannot be reached through negotiation, the matter shall be subject to the laws of the United Arab Emirates.
    • • “The company’s liability is limited to the terms of this campaign. Any issues arising from the medical services provided by the doctors are outside the scope of this campaign’s liability.
    • • Clarification of your role:
    • • It is important to understand that the role of Enhance by Mediclinic in this campaign is to provide a platform for promotional activity, and to organize the raffle. We are not a medical provider. Therefore any problems that arise from the medical procedures themselves, are the sole responsibility of the medical provider.